Pricing review for water costs

October 07, 2017

THE PRICES households will pay for water services from July 1 next year are under scrutiny.

Victoria’s economic regulator, the Essential Services Commission, has received submissions from water businesses outlining their plans for pricing.

Commission chair Ron Ben-David said it was the first water price review under an approach to give customers a louder voice

“The new framework is all about the water companies demonstrating value for money, and engaging their communities in determining priorities,” he said.

The new pricing framework is aimed at increasing efficiency across the sector and delivering outputs that matter to customers.

It provides stronger incentives for water businesses to deliver better value to customers with the rate of return they claim linked to the level of ambition in their pricing proposals.

Customers are now being asked to have their say on the water plans with submissions available for comment on the commission’s website at

Initial submissions should be sent to [email protected] by November 10.

Customer feedback will be considered as part of the commission’s initial assessment ahead of its draft decisions.

Further feedback on the proposals will be invited at that time.

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