Goulburn-Murray Water customers are being encouraged to provide feedback to its customer satisfaction survey.
G-MW's Customers and Stakeholders general manager Ann Telford said the independent survey would provide further opportunity for customers and G-MW to collaborate.
The main survey will be undertaken via telephone, and supported by a supplementary online survey emailed to customers and a small number of in-depth interviews.
Customers will be randomly selected to take part in the survey and all responses will remain anonymous.
The survey will be conducted by external market and social research company newfocus, from Monday, September 21 through to Friday, October, 9.
Reaching more than 10 per cent of customers, this engagement includes face-to-face conversations, workshops, drop-in days, online feedback and activities with water services committees.
For more information, visit the ‘Your Say’ page at: www.gmwater.com.au