Low water quality: Goulburn Valley Water is experiencing high demand at its Shepparton Water Treatment Plant.
Goulburn Valley Water has asked residents of Greater Shepparton to conserve water where possible this week.
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Shepparton, Kialla, Congupna, Ardmona, Orrvale, Tallygaroopna, Toolamba and Mooroopna customers were asked late on Sunday night to conserve water until further notice due to “treatment issues” at the Shepparton Water Treatment Plant.
“Treated water supplied by Goulburn Valley Water is safe to drink,” the service interruption update said.
“Please conserve water to help us manage demand while the treatment plant issue is being resolved. To ensure there is enough water for critical users in the region, we’re asking everyone to conserve water where possible to allow us time to repair the problem.
“Continue essential water use indoors – i.e. cooking, drinking, bathing, cleaning, running evaporative air conditioners. Where possible, limit watering lawns and large gardens outdoors (small pot plants are okay), cleaning cars, and other high-volume water use. Consider delaying using your dishwasher or washing machine, and take quick showers.
“We appreciate your help and will keep you updated via text messages and our website. We will let you know when you can return to normal water use.
“For further advice or information contact 1800 454 500.”
More information was provided on Monday afternoon, but the conserve water request remained in place.
“Our operators have resolved the issues at the Shepparton Water Treatment Plant, and the treatment process is running. Water continues to be safe to drink,” the latest update said.
“Our water storages remain low, so to help us recover we are asking residential customers to continue to be mindful of their water use. We will update you once these have recovered – thank you for your support, we appreciate your efforts.
“You may notice a different taste to your water at the moment – this is due to very high levels of sedimentation and colour in the raw water from the Goulburn River. This means we change the treatment process, which may result in slight changes to how the water tastes. These high levels make it more difficult to remove all the colour/organic matter.
“As the water quality in the Goulburn River improves, the treatment levels will return to normal, and so will the taste. Putting water in bottles in the fridge with lids open for a couple of hours can help with changes in taste.”
Nagambie residents were provided the same message late last week, with the interruption since completed.
Water treatment: This is what Goulburn Valley Water was dealing with in Nagambie a few days ago. On the far left is the raw water and on the far right is the clarity of the final treated water that goes to residents.
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