The Victorian Opposition says the V/Line network is in “chaos” after what it described as the third network-wide shutdown in five weeks.
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V/Line announced the shutdown with a tweet at 5.59am on Wednesday, June 22, simply stating: “No train services are operating across all lines due to a Communications fault.”
“This is the third time in five weeks that we have had a complete network outage,” Shadow Public Transport Minister Steph Ryan said.
“It’s complete chaos and all we get from the government are these lame excuses that they’ve had a communications fault.”
The Member for Euroa said the shutdowns had meant people living in regional areas had been unable to get to work or missed critical medical appointments.
“Quite frankly, all regional commuters want to know is that a train is going to turn up and it’s going to get them where they need to go, and at the moment they can’t be guaranteed of that,” she said.
“The government needs to front and explain what’s happened here. Why for the third time in five weeks we have had a complete outage of the network.”
Ms Ryan claimed the V/Line network was ageing and the government had cut funding for it, with the impacts of those cuts showing in the shutdowns.
The office of Public Transport Minister Ben Carroll did not comment when approached, redirecting the News’ inquiry to V/Line chief executive Matt Carrick.
Mr Carrick said the shutdown meant five early morning Seymour and Shepparton services were unable to run for all or part of the journey due to a communications fault, which affected the way train controllers communicated with train drivers.
He said trains were initially held in their position across all regional lines because it was unsafe for them to continue without drivers and controllers being able to communicate.
V/Line said a temporary communications solution was initially put in place, which allowed trains to resume running at normal speed around 6.30am.
He said all Echuca services were able to run as normal.
By 9.30am VicTrack crews were able to repair the fault, enabling V/Line to resume using the normal communications system.
“We sincerely thank passengers for their patience yesterday while we worked to get train services moving again as quickly and safely as possible following a communications fault,” Mr Carrick said.
On the Echuca line, coaches are replacing trains between Gisbourne and Melbourne until Wednesday, June 29.
The replacements are the result of planned works on the Metro Tunnel Project and the Sunbury Line Upgrade.